viaPeople Insight - Performance Management & Succession Planning Blog

8 Benefits of Real-Time Feedback

Oct 10, 2017 8:55:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management

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The incorporation of continuous feedback into performance management is the most common change being made to performance management systems by organizations today.

Implementing Real-Time Feedback as part of the performance management process will:

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Driving Forces Behind the Performance Management Revolution

Feb 7, 2017 8:11:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management

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Performance Management is Changing!

Despite the efforts that have been made by talent management experts over the past several decades to design performance management processes that actually improve performance, performance management has come under heavy scrutiny over the past couple of years. It seems the list of complaints about performance management is endless...

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Industrial Organizational Psychologists make a Big Bet on Performance Management

Jan 31, 2017 8:09:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management

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Industrial organizational psychologists are talent experts who study workplace issues of critical importance to business, including talent management, performance, coaching, assessment, selection, training, organizational development, and work–life balance. Each year the Society for Industrial Organizational Psychology surveys its membership to identify the 10 top workplace needs.

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1:1 Performance Check-In Meetings Drive Employee Performance

Sep 27, 2016 8:30:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management

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Google’s famous Project Oxygen study identified that the most important thing that managers can do to be successful is to coach.  This includes asking questions versus providing answers, providing constructive feedback and holding regular 1:1 meetings. In fact, they found that higher scoring managers are more likely than lower-scoring managers to have frequent 1:1 meetings with their team members. 

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7 Manager Tips for Mastering the 1:1 Performance Check-In

Sep 15, 2016 8:30:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management, performance feedback

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Three Reasons Why Managers Avoid Performance Reviews

Aug 18, 2015 9:00:00 AM / by Karen N. Caruso, Ph.D. posted in Performance Management

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We all know that formal performance review discussions between managers and employees are just one component of an effective performance management process. The performance review discussion can be a powerful tool in building the employee-manager relationship when it is part of a continuous performance management strategy.

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You Rock! - 5 Ways to Transform Positive Performance Feedback

Jul 11, 2014 2:57:00 PM / by Karen Caruso, Ph.D. posted in Performance Management, Employee Engagement, performance feedback

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The topic of delivering performance feedback typically focuses on how to provide constructive or critical feedback aimed at improving performance. I have written several articles aimed at offering sound practices for improving employee performance using effective performance feedback and realize that I have not appropriately addressed the importance of positive feedback. I believe that both constructive and positive feedback are critically important for high performance but for different reasons.

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Shining the Light on Bad Bosses

Jun 26, 2014 11:59:00 AM / by Karen Caruso, Ph.D. posted in Performance Management, Upward Feedback, Improving Performance, Competency Models, Bad Bosses

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Bad Bosses Hide in Dark Corners

Why do bad bosses seem to go undetected or acknowledged by everyone except those who work for them? These menacing managers seem to hide in dark corners. It is extremely frustrating for anyone who is suffering under a bad manager that this person's poor performance or bad behavior is overlooked and tolerated by the organization. In my experience in working with senior leaders, these four reasons seem to top the list:

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Competency Model of a Bad Boss

Jun 23, 2014 7:48:00 AM / by Karen Caruso, Ph.D. posted in Performance Management, Upward Feedback, Improving Performance, Competency Models, Bad Bosses

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The next time you have a moment to spare and have grown tired of reading online news and checking social media, do a search on "characteristics of a bad boss". The lists, articles, stories and images that will surface will likely make you laugh. There is no shortage of examples of what it's like to work for a bad manager. One of my favorite lists of characteristics was published on Forbes.com - 31 Telltale Signs You Are A Horrible Boss. Great list - but my guess is that if you are a horrible boss you will not likely see these telltale signs in yourself.

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Feedback Now: We All Love Continuous Performance Feedback

Jun 12, 2014 1:56:00 PM / by Amanda Seidler posted in Performance Management, performance feedback, Product Feature Spotlight

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Feedback Now: Because we all <3 spreading feedback

What do you get when you cross the anonymity of 360 Feedback with the social media savvy set?

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