viaPeople Product and Customer News

Karen Caruso, Ph.D.


Recent Posts

viaPeople Talent Management SuiteApp Achieves 'Built For NetSuite' Verification

by Karen Caruso, Ph.D. posted in News Releases, Partner News, NetSuite, HR Software

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New SuiteApp meets the NetSuite SuiteCloud platform's development standards and documented best practices.

viaPeople, Inc., a leading provider of performance and talent management software, today announced that its viaPeople Talent Management SuiteApp has achieved 'Built for NetSuite' verification. This new SuiteApp provides NetSuite customers with a talent management system with international capabilities, including local language translation. viaPeople's Talent Management SuiteApp offers NetSuite customers a flexible suite of best-of-breed HR software modules that can be quickly and efficiently implemented, including features such as core Human Resources, performance management, 360-degree feedback, succession planning and organizational charting.

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viaPeople, Inc. Announces the Release of Succession Planning Express

by Karen Caruso, Ph.D. posted in News Releases, Succession Planning

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A New Software Solution that Significantly Reduces Time of Implementation

Plainsboro, NJ – June 19, 2012 – viaPeople, Inc., the leading provider of performance and talent management software, has released a new and easy-to-use Succession Planning software tool that is specifically targeted at streamlining the implementation of Succession Planning.  

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Starwood Hotels Chooses viaPeople to Implement their Global Win with Talent 360 Feedback Initiative

by Karen Caruso, Ph.D. posted in News Releases, 360 Degree Feedback, Customer News

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Plainsboro, NJ – September 12, 2011 – viaPeople, Inc., a leading provider of performance and talent management software, has announced today the successful implementation of the Starwood 360 feedback process for more than 2,600 leaders across the globe.

Starwood Hotels & Resorts Worldwide, Inc., one of the world's largest and most well- respected hotel companies in the industry, selected viaPeople based on the innovative features of their customizable 360 degree feedback solution along with the depth and expertise of their team of Industrial Organizational psychologists. “viaPeople has created a flexible solution that provides a user-friendly experience”, says Christine Fernandez, Ph.D., Associate Director of Talent Development at Starwood. “Our main objectives for this initiative was to implement a global 360 degree feedback program that facilitated development based on our new leadership competency model”, adds Fernandez.

The industrial organizational psychologists at viaPeople worked closely with the Starwood HR leaders to refine the survey content and also ensure the 360 feedback system features were configured to best meet the needs of the leaders participating in the process. “A 360 feedback process is going to be most effective when the system closely matches how organizations operate today”, says Jackie Caruso, Consultant at viaPeople. “This means we need to recognize issues such as changing span of control in leadership groups and offer features like Rating Decline so that a rater can ‘opt out’ of a 360 rating process if he or she does not have frequent contact with the person being assessed”, adds Caruso.

Given the high level of flexibility in the viaPeople product, the process was also allowed to be more “fluid” than a typical 360 degree feedback cycle. Raters could join in the process at any point in time, managers and client administrators had approval and submission access rights which allowed for process responsibilities to be shared across the global organization. Customized real-time reports were also available to show the status of each stage in the process. This empowered local administrators and allowed them to reserve their time for follow up with only certain individuals (such as those select participants who needed more time to complete the process, etc).

The survey itself along with the software solution was translated into 10 languages to meet the needs of Starwood’s global population, using the viaPeople Translation Manager feature. “We feel it’s important to provide our clients with the version of Spanish that is used locally (e.g., in cities like Barcelona) versus our version of Spanish,” says Lisa Frischer, Project Manager at viaPeople. “We therefore have a Translation Manager tool that we offer to our client administrators or their local translation vendors, to ensure this is handled efficiently, cost-effectively and in real-time”, adds Frischer.

The 360 degree feedback system then allowed each participant to select his/her preferred language thereby ensuring a high participation rate throughout the process, making the system very easy-to-use. “We try to create an experience that will allow each rater to feel comfortable providing feedback in our assessment systems and customizing things like language preferences goes a long way in helping participants understand that they are an integral part of the process”, says Caruso.

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viaPeople, Inc. Publishes Guide for Performance-Driven Development Goal Setting

by Karen Caruso, Ph.D. posted in News Releases, Development Planning

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Plainsboro, NJ – March 28, 2011 - viaPeople, Inc. a leading provider of Performance and Talent Management Software and Consulting Services announces the release of “Making it Happen!” A Guide to Performance-Driven Development Goal Setting.  This new leadership tool is immediately available for free download.

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